Self-isolation. Even more negative comments. What to do?
In a pandemic and self-isolation, people spend more and more time on the Internet, while the degree of aggression is higher. This also affects the reviews and comments that customers leave about companies. A malicious reaction to completely neutral statements, Internet harassment - all this has become even more. How to manage a reputation in such conditions? How to respond to negative comments? How to neutralize the negative?
This will be discussed in the training intensive online course of Timur Aslanov “Reputation management on the Internet and working with negative”, which starts on May 21.
Online Course Audience
- heads and employees of press services and PR departments,
- press secretaries,
- specialists in public relations,
- SMM-specialists of commercial companies, government agencies and public organizations.
As part of the online course, participants will receive real tools for managing reputation and working with negative reviews and comments, they will analyze a huge number of cases, including their own, with a large number of examples they will see how to and how not to do it. Practical exercises will help to hone the necessary skills and consolidate the course material.